NPS Calculator - Net Promoter Score | binds.co

Net Promoter Score is a metric used by the world's largest companies to measure customer loyalty and satisfaction.

NPS calculator


Calculate your NPS

The Net Promoter Score is calculated by counting answers to a single survey question:


On a score from 0 to 10, how much would you recommend our company to a friend or family member?

1) Add the number of answers provided for each score.
Detractors
0
1
2
3
4
5
6
Neutral
7
8
Promoters
9
10
2) Total sum of Promoters , Neutrals and Detractors .
Detractors
Total

0

Neutral
Total

0

Promoters
Total

0

3) Subtract Detractor from the Promoter percentage, we get the result of your NPS .
Promoters
 

0%

-
Detractors
 

0%

=
NPS
 

0


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