Retail: Customer Satisfaction Survey |


Improve results from physical stores or e-commerce


Retail is constantly changing and today is not only defined as product sales, but also encompasses differentiated and personalized shopping experiences for demanding customers seeking innovation.


So the strategy is to delight them at every touch point, from the online environment to the physical store. helps in understanding the behavior, needs and expectations of the public, identifying opportunities for improvement and process failures.


Monitor customer satisfaction throughout the journey


Raise Determining Information

Ask customers from different stores and regions for their perceptions of their POS, website, product lines, pricing, service, or other processes. Offer discounts to encourage and build customer loyalty at the introduction or end of the survey. Collect opinions and mold your business!

Improve strategic management

Detect patterns in search data from WordCloud, a feature that parses the feedback texts and features the most cited points by the public. Have the key insights you need to manage strategies and achieve results.

Talk to Us!

Let’s chat about your project.

+55 11 2985 2980            +55 11 2305 5250  


Create Demo Account