binds.co | Monitor 24h Customer Satisfaction

We help your company to create unforgettable experiences.

Listen to all customers

Any journey, on any channel.

Responsive questionnaires designed to provide a personalized experience, whether on mobile or desktop.

Connect with customers via email, SMS, tablets or totems

Trasform comments into structured actions

Customers give very powerful feedback through unstructured survey text. The Text Analysis Tool uses Artificial Intelligence techniques to automatically analyze these text feedbacks, so you can understand the most critical points of the journey.

Engage customers and employees

Engage customers, employees and managers, and increase customer response time with automatic customer journey alerts by email or SMS.

Close the Loop Chat

With Close the Loop Chat You can meet the real-time demands of customer satisfaction survey responses. The news is that this feature allows the company to interact with the consumer through a chat, available on the platform, and the customer receives feedback in their email as in a conversation.

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Talk to Us!

Let’s chat about your project.

+55 11 2985 2980            +55 11 2305 5250            hello@binds.co

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Create Demo Account