B2B: track the satisfaction of your customer | binds.co

B2B CX

Improve your customers lifetime value

         

B2B is a very competitive market and have a good relationship with your customers is very complex, because there is a a lot of stakeholders involved in the decision process.

          

Binds.co helps companies in the track of the customer satisfaction, giving you insights to improvements and customer relation strategies, helping in the lead generation and upsell opportunities:

          

Monitor b2b customer satisfaction throughout the journey

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Improve the understanding and make predictive decisions

Collect data about the satisfaction in all company chain. Understand the needs and the behavior along the customer flow. Discover new factors the influences the purchase decision, from the first contact to the renew.

Track the health of your company

Understand the reasons behind lost deals or which offers get better conversion rates. Improve solutions and process, build campaigns with personalized selling args and improve the innovation ability.

Unique solutions for all challenges.

Check out all binds.co platform solutions

 

 

 

Finance

Binds.co serves the largest Brazilian financial market companies. Track the entire customer journey. Account opening, relationship and ombudsman.

Customer Service

Customer service is one of the most important pillars of experience management. The binds.co platform helps your team be effective.

B2B CX

Align expectations, have a clear action plan, and deliver excellence in customer experience. Understand why your customers abandon your service.

Talk to Us!

Let’s chat about your project.

+55 11 2985 2980            +55 11 2305 5250            hello@binds.co

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